A Korean customer is suing CVS after receiving a receipt with her name printed as "Ching Chong Lee."
The customer, Hyan Lee, said that she used her own name when ordering photos online, but received a receipt printed with the racial slur, CBS New York reported.
After complaining, a CVS employee apologized and claimed the person would be "counseled and trained," according to CBS.
Lee is seeking $1 million from the company for the distress the incident caused.
A company spokesperson told CBS that he couldn't comment on pending litigation. He did say that the pharmacy has a strict no-discrimination policy.
The CVS story shows how one employee's bad decision can embarrass the entire brand.
Hooters was in hot water after a Korean couple sued because "Chinx" was written on their receipt.
And a Papa John's customer complained last year after employees allegedly wrote "Lady Chinky Eyes" on the receipt.
That woman didn't sue, but she did complain about the company on Twitter.
SEE ALSO: Man Arrested For Allegedly Trading McDonald's For Sex >
Please follow Retail on Twitter and Facebook.
Join the conversation about this story »
     |